Delivery

Forward Mall is an online shopping platform dedicated to foreigners in Taiwan. A collection of Indonesia, Vietnam, the Philippines, Taiwan and other countries products. In order to make it easier for foreigners working and living in Taiwan to buy their own country's products, we provide you with the option of "Cash on Delivery" and "Delivery at Fu Hua Store
① To provide the best service, all shipping fee NT $ 100, spend NT $ 999 is free shipping
② Recharge card delivery fee is $80, if other products are included, we will count it based on general products billing method :Under NT $999 charged for NT $100 , order over NT $999 free shipping.
③ Recharge card send by online, the fee is NT $15
※ Delivery of goods will only be sent to the island of Taiwan, Penghu, Kinmen, Matsu, Green Island, and other islands cannot be shipped. Causing you inconvenience, we’re deeply sorry.

Forward Mall customer service and shipping time :
Monday to Friday : 08.30 ~ 22.00
Saturday, Sunday : 13.30 ~ 22.00
National holidays orders and messages will be proceed on workday.