Membership Terms and User Privacy Policy of Forwardmall Global E-commerce Co., Ltd.

Welcome to use the services of Forwardmall Global E-commerce Co., Ltd. (hereinafter referred to as “the Company”). Please read the following terms and conditions carefully. These terms and conditions constitute a contract between you, the Company, and each member service provider. By explicitly accepting or accessing or using our services, you accept and agree to be bound and abide by Forwardmall's membership Terms of Service. If you do not agree to these Terms of Service, you may stop to access or use any of our services:

Article 1, “https://www.forwardmall.tw/” is owned by our company.

Article 2, We provide you with services, projects, content, status, and functions built by our system when you first use our company’s system to provide you with services. Our company reserves the right to add, reduce, or change all or part of the aforementioned services at any time without further notice.

Article 3, Minors or persons with incomplete legal capacity should ask their legal guardians, assistants, or custodians to read the membership terms and obtain their consent before using our company and services. If you continue to use this service, it is deemed that your legal guardian, assistant, or custodian has read and agreed to the membership terms.

Article 4, You should ensure that all information provided by you to our company and services is correct and timely. If the information you provide changes, it should be updated immediately. Otherwise, our company may terminate or suspend your membership rights and related services.

Article 5, The services provided by us are only provided based on current functions and status at that time. Our company does not bear any guarantee or warranty responsibility for your specific needs (including but not limited to network speed, network quality, reliability, integrity).

Article 6, If you are suspected of breach of contract, violation of membership terms (including but not limited to membership terms announced on the website of our company), administrative agency investigation, litigation dispute, our company may terminate or suspend your membership rights and related services. And may provide all data provided by you in this company’s service to administrative agencies, units, prosecutors’ offices, courts.

Article 7, If you confirm the purchase of goods, you must wait for our company to confirm that the order content is correct and sign the purchase contract before both parties establish a purchase contract for the goods you have selected.

Article 8, Our company may provide all data provided by you to our company and services to partners related to our business, including but not limited to payment processing, financial credit investigation, logistics transportation, lawyers, accountants, etc. You agree that partners related to our business may use all data provided by you to our company and services.

Article 9, In accordance with the Personal Data Protection Act and relevant laws and regulations, our company will collect, process and use your personal data in accordance with the user privacy policy: Please provide necessary personal information and related information for various platform-provided services. Including but not limited to your name, gender, nationality, marital status, family, education, birth date, ID number, ARC number, Passport number, e-mail, contact number, contact address, financial status, occupational position, working address, working contact number, income and related information. Our company will collect, process and use your personal data for necessary operations by directly or authorizing third parties to use your personal data for various services related to product sales, financial transaction authorization, logistics delivery, advertising marketing, several social media platforms (eg: Facebook, Instagram, WhatsApp, Tiktok, Line, etc.), market analysis, gift activities, user rights notification, telephone interviews, payment collection and payment, or other related services derived from various styles of service above. You understand and agree that our company collects, processes and uses your personal data.

Article 10, Information obtained automatically when browsing pages (IP address of your computer or mobile phone when connecting to the Internet, relevant information of the machine identification on the mobile phone side), when you enter the website operated by our company. Automatically obtain customer browser type, version, operating system, platform and other information. In addition to the above-mentioned items, when you register an account number or browse web pages or participate in relevant activities on the website or request to join as a member or use email services or other services on the website, Our company will obtain personal identification information and automatically record the address where you receive your visitation on the website server value on your browser, browsing information obtained through cookie or web beacon technology, webpage records and related data that can directly or indirectly identify you as an individual; including member data of our company.

Article 11, You should properly keep confidential your membership account number, password and related information, not disclose or provide them for third-party use. All behaviors using our company’s service through your membership account number and password are deemed to be done by yourself or authorized by yourself, and you are fully responsible for them.

Article 12, If you suspect that your membership account number, password and related information have been counterfeited or improperly used by a third party, you should immediately notify our company so that we can take appropriate measures (contact number: 04-2293-8585, operational hour: Monday- Friday 8:30 a.m - 6:00p.m). However, our company is not liable for any compensation or compensation obligations for this.

Article 13, Based on the operation of this service platform, we reserve the right to stop providing all or part of member services at any time, without any compensation or compensation obligations for this.

Article 14, If any clause of these terms is abolished or deemed invalid, it will not affect the validity of other clauses.

Article 15, Our company has the right to revise these membership terms, privacy policy, and related notification matters at any time and may publish them in an appropriate position on our company’s website after revision without further notice.

Article 16, You and our company, related services, and the relevant usage specifications and agreements of these terms shall be governed by the laws of the Republic of China (Taiwan). In case of any lawsuit arising from this, the Taichung District Court in Taiwan shall have jurisdiction as the court of first instance.

Article 17, If there are inconsistencies in meaning between Chinese/ English/ Indonesian/ Thai versions of this text mentioned above then Chinese version will be considered as standard.

The statement was issued on August 31, 2023.
The statement was updated on July 11, 2024.
The statement was updated on September 11, 2024.
The statement was updated on September 25, 2024.

The information provided above belongs to “Forwardmall Global E-commerce Co., Ltd”. Please respect intellectual property rights.